General Terms and Conditions

 

All notes are uncirculated (UNC) unless otherwise mentioned. We use the International Bank Note Society (IBNS) grading standards. Bank notes graded by third-party grading companies are identified as such.

All prices are in Euro (€ = EUR) and include all taxes.

Prices are subject to change without notice. We reserve the right to amend orders, including product prices, in cases of clerical errors or when an item is out of stock.

Polymer and hybrid bank notes in our price list use the Straus numbering system. Paper bank notes use the Banknote Book numbering system, where available, and Pick numbering system (Standard Catalog of World Paper Money) for remaining notes.

Customs charges and and taxes of the country of destination are the responsibility of the buyer. The list of items and their prices are included in the shipment that we send to buyers, unless we are instructed otherwise by the buyer when placing an order.

If some of the bank notes from your order are not available, you will have an option (i) to make alternative choices, (ii) to wait until the bank notes become available, or (iii) to accept a full or partial refund.

Bulk orders, special requests and want lists are welcome!

Pictures in the price list chart are symbolic and do not necessarily represent the exact variety of the bank note for sale.

Unless explicitly mentioned in the bank note description, you will receive a random serial number bank note of our choice. If the serial number (or the prefix, such as the first prefix) is stated in the bank note description, then you will receive that particular number (or prefix).

Terms and conditions of sale are subject to change without notice.

 

Our Quality Policy

 

We assure you of the following:

You are dealing with currency professionals who know the hobby:
Two decades of work in the hobby and a decade of delivering the unprecedented wealth of information about polymer notes, these are the people behind www.polymernotes.org!

Your order will be processed quickly and without delay:
We will ship your notes within 3 business days (normally within 1 business day) of the receipt of your payment.

Your notes will be delivered as advertised and appropriately packed:
We know that you want only the best for your collection and that receiving wrong bank notes or bank notes in poor condition serves nobody and creates unnecessary workload for you and us. We deliver what we promise and we pack your shipment appropriately to avoid damage during transportation.

We offer a return privilege:
If for any reason you are not satisfied with the notes that you have received, please notify us within 7 days of the receipt of the notes, send the notes back to us and we will refund your money (minus postage costs and any bank charges incurred), no questions asked. In case of our mistake (identification, grading, etc.), tell us and we will pay the postage costs and any bank charges incurred as well.